Shipping Tiny Health Pro (U.S. customers only)

Tiny Health Pro includes two separate tests. 

• Test 1: The gut microbiome test

A single collection swab that should be shipped back in the prepaid black bubble return mailer to our lab in Maryland. This part of the test is stable at room temperatures and does not need to be frozen. 

• Test 2: The non-microbial markers test (

Two (larger) stool collection vials that need to be shipped frozen/refrigerated according to the instructions below, via FedEx 2nd Day Air.  

US FedEx Shipping Instructions (PRO non-microbial markers)

1. Ship specimens Monday through Thursday. If you complete the  collection on the weekend, hold the specimen until the following  Monday to ship.

2. Place the cardboard kit box containing the specimens and the  completed test requisition form into the FedEx Clinical Pak.

3. Affix the provided prepaid FedEx return label onto the bag in the  designated location. Record the tracking number printed on the  label if you want to track this delivery.

4. Drop your sample off at your local FedEx store or to schedule a  pickup, call FedEx toll-free at l -800-463-3339 (l -800- GO FEDEX).  When you hear the automated greeting, say "Schedule a pickup."  The next prompt asks if the shipment is more than 150lbs, say "No."  At the next prompt, say "Schedule a pickup with a label or stamp."  Reply "YES" when asked if the word "Stamp" is written on the  waybill. You will then be asked for your address information.

IMPORTANT PRO SHIPPING REMINDERS:

• Do not use a drop box. FedEx will not accept specimens  placed into a drop box. 

• To ensure accuracy of the Tiny Health Pro sample, it is  important that it remains cold during transit. Therefore, we strongly recommend shipping early  in the week (M-W) to make sure it does sit in the heat  over the weekend. In summer months, if extreme heat is  forecasted, we recommend waiting to take/ship your sample. 

• The white and yellow vials should have reference #  52918 on each vial.