Shipping Tiny Health Pro

Shipping PRO Gut Health Tests within the USA

1. Ship specimens Monday through Thursday. If you complete the  collection on the weekend, hold the specimen in your freezer and wait until the following  Monday to ship.

2. Place the cardboard kit box containing the specimen and the completed test requisition form into the FedEx Clinical Pak.

3. Affix the provided prepaid FedEx return label onto the bag in the  designated location. Record the tracking number printed on the  label if you want to track this delivery.

4. Drop your sample off at your local FedEx store or to schedule a  pickup, call FedEx toll-free at l -800-463-3339 (l -800- GO FEDEX).  When you hear the automated greeting, say "Schedule a pickup."  The next prompt asks if the shipment is more than 150lbs, say "No."  At the next prompt, say "Schedule a pickup with a label or stamp."  Reply "YES" when asked if the word "Stamp" is written on the  waybill. You will then be asked for your address information.

IMPORTANT PRO SHIPPING REMINDERS:

• Do not use a drop box. FedEx will not accept specimens  placed into a drop box. 

• To ensure accuracy of the Tiny Health Pro sample, it is  important that it remains cold during transit. Therefore, we strongly recommend shipping early  in the week (M-Th) to make sure it does sit in the heat  over the weekend. In summer months, if extreme heat is  forecasted, we recommend waiting to take/ship your sample. 

Shipping PRO Gut Health Tests from Canada

1. Ship specimens Monday through Thursday. If you complete the  collection on the weekend, hold the specimen in your freezer and wait until the following  Monday to ship.

2. Complete the air waybill and commercial invoice, place them in the pouch and affix the clear pouch to the FedEx Clinical Pak. Place the cardboard kit box containing the specimen and the completed test requisition form into the FedEx Clinical Pak.

3. Affix the provided prepaid FedEx return label onto the bag in the  designated location. Record the waybill number printed on the  label if you want to track this delivery.

4. Drop your sample off at your local FedEx store or to schedule a  pickup, call FedEx toll-free at l -800-463-3339 (l -800- GO FEDEX).  

IMPORTANT PRO SHIPPING REMINDERS:

• Do not use a drop box. FedEx will not accept specimens  placed into a drop box. 

• To ensure accuracy of the Tiny Health Pro sample, it is  important that it remains cold during transit. Therefore, we strongly recommend shipping early  in the week (M-Th) to make sure it does sit in the heat  over the weekend. In summer months, if extreme heat is  forecasted, we recommend waiting to take/ship your sample.